Some of the things I can do…
1. Inbox detox – sorting your Inbox into folders, unsubscribing from newsletters you keep forgetting to unsubscribe from, deleting old emails not required, etc.
2. Creating spreadsheets – compile information into one place, e.g., sales figures, tweets, accounts, contacts, etc.
3. Databases & Customer Relationship Management (CRM) – compiling, creating, importing, updating, maintaining information, data entry, etc. – e.g. collating business cards onto an Excel spreadsheet for importing to your database.
4. Creating reports – Sales, mileage, costs, etc.
5. Typing – Notes, minutes, contracts, etc.
6. Client invoices – sorting, creating and sending.
7. Credit control – chasing invoice payments can feel so personal to the business owner, it doesn’t to a VA.
8. Social Media – Twitter, Facebook pages, Instagram – setting up, scheduling, moderating and monitoring.
9. Organising Dropbox – creating folders, tidying up duplicates, creating a system.
10. Data Research – need some figures? Quotes? Contacts for a particular industry?
11. Diary/calendar management, checking voicemail – arrange and confirm meetings, add meetings to diary, compile ‘to-do’ list for the day/week, check voicemail when not available, liaise with customers/suppliers, etc.
12. Customer service emails – need someone to quickly respond to customers with quotes or answers to questions?
13. Basic bookkeeping – have a bag of receipts to sort when your accounts are due? A VA can sort these onto a spreadsheet monthly so you’re organised for your accountant…
14. Reminder services – booking deadlines? Birthdays? Or maybe just to nag you about things you need to do?
15. Sending greetings cards – thank you’s to your customers? Or birthday cards, etc?
16. Preparing presentations – typing up, Powerpoint.
17. Blogs – typing up, formatting, scheduling, moderating.
18. Newsletters, documents, e-books, emails – typing up, formatting, proofreading.
19. Project/event management – helping with organisation, finding venues, dealing with enquiries, etc.
20. Creating Canva images – free graphics programme to create images with wording on, great for social media, blogs, newsletters etc.
21. Printing & Posting – need documents sent/taken to the Printers? Letters/information posted? Website orders managed and taken to Post Office?
22. A regular business role – this can be a particular regular task that needs doing but you don’t have the resources or want to employ someone to do the role for you – it is essential to your business but isn’t income generating so you shouldn’t be doing it!
There are loads of other things a VA could do to help you and your business – this is just a handful of tasks to get you thinking about what you may need.
Please note – not every VA will be right for your business and not every VA can do every single thing you need – you may want to use a few different VAs for different areas of your business.
Another thing – a VA doesn’t have to be forever! Plus you can put a trial piece of work in place or a trial period of time – discuss requirements and talk – you both need to ensure you’re communicating so you both get what you need from each other.