Who we are
This website www.kbvirtualservices.co.uk (Site) is being operated by KB Virtual Services.
You must be 18 or over to request and to use the services provided via the Site. If you are under 18 you may get acquainted with the content of the Site, however, you are not able to purchase any services.
The terms below are our operating standards and conditions, please read it carefully before placing any order and do not use our services until you have full and complete understanding and agreement with all conditions.
Our privacy notice sets out how KB Virtual Services uses and protects any information that you provide when you use our website, mobile website or other mobile applications. This privacy notice, which applies to www.kbvirtualservices.co.uk, is governed by the laws of England and Wales.
The confidentiality of your information is of paramount concern to KB Virtual Services and we are committed to ensuring that your privacy is protected.
You do not have to provide any personal information in order to use most of our website. However, you may decide to provide information about yourself to take advantage of some of the more personalised services that are available on our website.
We may also collect the information set forth in Cookies policy to help us making improvements to the Site and our marketing strategies.
What information may we collect for provision of services?
If you decide to submit data to KB Virtual Services, for example by completing an online form or by contacting us via email, telephone, one of our blogs, or through any other social media, we may use that information to identify you as an individual. We refer to any information that may identify you as an individual, such as your name and email address, as ‘personal data’ or ‘personal information’. The personal data that we may ask for includes but not limited by the following:
- job title
- contact information including email address
- social media identifiers
- employment information (where relevant e.g. if you are applying for a job with us)
- other information that you provide to us via our website (e.g. by completing our online forms or subscribing to or requesting any of our services)
- information that you provide when you are interacting with social media on our website
- information that you share with us through our applications and third party platforms
- other information relevant to customer surveys and/or offers
- details of your visits to our site and the resources that you access
This information is required to provide you with the service and we will collect and process it in strict accordance with the legislation in force.
What do we do with the information we gather?
We require this information to understand the needs of our visitors and people who contact us.
We may use your personal data to: allow you to participate in the interactive features of our site, should you wish to do so; customise our website according to your interests; to process job applications; to comply with the law; and keep records and analyse website use. Where this information identifies you personally, it will be treated in accordance with this privacy notice. We may also gather non-personal information about your computer and how you use our website.
Disclosure of your information
KB Virtual Services never sell your personal information to third parties.
We may share your personal information with other companies in the KB Virtual Services Group and with our trusted third parties for the purposes outlined in this notice.
We can share your information with payment processing companies and banks.
KB Virtual Services can share your personal information to the third parties helping us to provide services to you.
We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions; or to protect our rights, property, or safety as well as for the purposes of fraud prevention.
In case of sale of our business, your information will be transferred to the new owner that will undertake the same obligations before you.
How long will we keep your data for?
We may hold personal information for as long as it is necessary to do so, having regard to the purposes for which it was collected and the purposes for which it is to be used. We also retain a back-up archive of data where this is necessary to resolve disputes, troubleshoot problems and enforce Terms and Conditions. However, we keep this data under periodic review to ensure it is still necessary for us to retain it, in compliance with UK data protection law.
Non-personal information may be held for as long as it is necessary.
Where we receive a request to delete personal information from our systems, it is not always possible to completely delete the data due to technical constraints.
Controlling your information
You may choose to restrict the collection or use of your personal information in the following ways:
You only need to complete the information that we have identified as mandatory. If we asked for any non-mandatory information, you can choose whether or not to provide it.
Whenever we ask you for information, look for the box that indicates how you want us to use that information. You may request details of the personal information which we hold about you.
A small administration fee may be payable to fulfil your request. If you would like a copy of the information we hold about you please contact us.
You may also contact us to update or amend your personal information.
Security of your personal information
We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure we have put in place physical, electronic and managerial procedures to safeguard and secure the personal information we collect online. If the URL of a web page starts with HTTPS or you see a locked/green padlock symbol, your personal information is encrypted when it is sent from your computer to our server. However, we cannot ensure the security of your data while it is being transmitted to our website or other digital sites from other pages. All transmissions of personal information and other data are done at your own risk.
You are invited to participate in the social media activities that may be available on our website from time to time if you wish to do so. You should not use this forum to share any private details about yourself or others (other than your social media identifier, such as username).
Any information that you post will be available to others and we cannot take responsibility for how they may use your personal data. Certain pages on this website allow you to access KB Virtual Services social media channels and other shared-content platforms. The terms, conditions and policies that apply to those websites and specific social networks, such as Facebook or Twitter. We recommend that you familiarise yourself with those terms and conditions before participating in KB Virtual Services social media community and we disclaim any liability associated with your use of those services, or for your failure to view or comply with their terms, conditions and policies.
We can use your contact details to deliver you the information about our products and services. You can request to remove yourself from our mailing lists at any time.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Your consent applies to the following domains: www.kbvirtualservices.co.uk
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If you have any concern about how we collect and use your information, please contact us at 07890 856677.
Last updated: 28th July 2020